Privacy Policy


1.            Introduction

1.1         This privacy policy (“Privacy policy”) describes rules about collecting and using your personal data and includes information about cookies used on the website (“Website”). Privacy policy also contains the choices you can make about your personal data and cookies.

1.2         The Data controller is APRO Group LTD. Our registered company number is ___ and our registered Office is at Grosvenor House  658 Chester Road, Birmingham B23 5TE. Our VAT registration number is GB 306548504


2.            Contacting us

2.1         Please submit any questions you have about these Terms or Website or placing an order or ordering to us by telephone + 44 744 033 7897 or e-mail: or by pressing the “contact seller” button on the Website.

2.2         You can also write to us to the following address:


Grosvenor House  658 Chester Road, Birmingham B23 5TE.


3.            What information we collect

3.1         We collect your personal data that you provide us when you:

3.1.1      use the Website;

3.1.2      purchase products from us;

3.1.3      contact us.

3.2         We may collect personal data from you, such as: name, surname, email address, postal address, phone number.


4.            Why we use personal data

4.1         We collect and use your personal data to:

4.1.1      process and fulfill your order;

4.1.2      contact you (e.g. postal mail, e-mail, phone, text message);

4.1.3      register and manage accounts;

4.2         We do not sell your personal data outside of the APRO Group LTD.

4.3         Personal data can be transferred to third parties offering payment, law, accounting or hosting services.

4.4         We inform that personal data are not transferred outsider of the European Economic Area (EEA).


5.            How long we keep personal data

5.1         We only keep your personal data for so long as necessary to achieve above purposes.

5.2         Personal data used to process and fulfill your order and to contact you are processed throughout the duration of the contract and after its end until the contract has been appropriately realized.

5.3         Personal data used to register and manage the account are processed throughout the time you own an account on the Website.


6.            Your rights

6.1         You have the following rights related to the personal data that we maintain about you:

6.1.1      the right to be informed about how your information is used;

6.1.2      the right to access the information we hold about you;

6.1.3      the right to rectification on which you may update your personal data;

6.1.4      the right to erase by us your personal data without undue delay;

6.1.5      the right to restrict processing personal data by us;

6.1.6      the right to data portability on which you may receive from us provided personal data;

6.1.7      the right to object at any time to processing of personal data.

6.2      You can exercise your rights by contacting us at one of the following address:

by post:


Grosvenor House  658 Chester Road, Birmingham B23 5TE.

or e-mail:

6.3      If, despite all our efforts, you consider that your rights have not been respected, you may refer the matter to the ICO (The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals):


7.            Cookies policy

7.1         Cookies are small data files with test files which are stored on you device when you visit the Website.

7.2         As a general rule, the web browser implicitly allows for the storage of cookies. You can at any time configure the web browser to accept cookies or automatically reject cookies.

7.3         Please note that the limitation of cookies usage may have consequences on some features of the Website. All details about the possibility and ways to use cookies are available in the configuration of the web browser.

7.4         While our cookies may change from time to time, we generally use the following types of cookies:

7.4.1    strictly necessary cookies - these cookies are essential to let you move on the Website and use its features. We also use these cookies to remember what is in the basket and identify whether or not you are signed on the Website;

7.4.2    performance cookies -  these cookies collect information about how you use the Website such as which pages you have visited, thanks to this information we can improve our performance;

7.4.3    functionality cookies - these cookies are used to remember the choices you make on the Website;

7.4.4    targeting and advertising cookies - these cookies are used to collect information about your browsing habits to give you adverts which are more relevant to your interest;

7.4.5    analytics cookies – these cookies allow us to measure, analyze and understand how you use the Website.


8.            Law and jurisdiction

8.1         Privacy policy is governed by laws of England and Wales.

8.2         You submit to the non-exclusive jurisdiction of the courts of England and Wales.

8.3         All communications between us about Privacy policy will be in English language.


9.              Changes

9.1           We reserve the right to change these Terms from time to time by changing them on Website although no such change will affect any order you have already placed with us.

9.2           These terms were last updated on 8th April 2019.